The transportation coordination app Uber has been embroiled in scandal lately. It was said that one of their drivers hit a family of immigrants crossing the street in San Francisco, killing a young child. While the driver was used by the Uber service, there were no paying passengers in the car at the time of the accident, which Uber says places them out of the scope of responsibility. There have been other gripes about pricing, regulation, and other crap, but the bottom line is this: the Uber app is a great idea that turned into a great business regardless of the controversies it is facing.
There are pitfalls to any venture in business, but especially if that business involves driving. Driving is dangerous to and for everyone, that's why we pay a fortune for car insurance, and why driving is so heavily regulated. Uber did not sidestep any regulations intentionally as it seems that cities don't know how to classify the business of Uber let alone regulate it.
As new technologies and services arise, the powers that be need to adapt to incorporate these things into similar industries that already exist, making sure that it can function without being bogged down by government. People who think that Uber should be shut down or mercilessly attacked must not know their history. Many, many businesses faced huge controversy at the start, and because of those controversies it was changed and formed into a safe, successful, and profitable entity.
Sure, Uber needs to make changes and tweak its model to "fit" into society. It's a great service, so I think we need to help guide it instead of calling for its closure. Look at it for what it's worth: a much-needed service dedicated to convenience. I am sorry for the loss of that immigrant family, but I don't think Uber is really at fault. Any other criticism is criticism that any business faces. That being said, I wish Uber all the luck in the world.
Oh, and I hear the CEO is getting testy in interviews. I would too if my brand was being attacked. Stay strong, Travis Kalanick! You'll make it through!
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My name is Nicholas Emeigh, but everyone calls me Nick, and I prefer it. I'm usually called Nicholas when I'm in trouble. I'm from the Philadelphia area, work in business, and fancy myself as a freelance graphic designer, writer, and artist. I have a passion for art in all its forms including music, but I restrict my singing to the shower and the car for the good of society. If you'd like to know more, just send me an e-mail. I really appreciate you stopping by.